Privacy Policy

This Privacy Policy describes how (Archie Labs) (8base Technologies, Inc. d/b/a Archie Labs) (“Company,” “we,” “our,” or “us”) collects, uses, and shares information in connection with our AI-enabled professional services, including software design, development, implementation, staffing, and related consulting (“Services”). By engaging with our Services, you agree to the practices described in this Privacy Policy. If you do not agree, you should not use our Services.

By using our website, products, or services (collectively, the “Services”), you agree to the terms of this Privacy Policy and our Terms of Service.

1. Information We Collect

  • Client Contact and Account Information: Name, job title, company, email address, phone number, billing details, and other information provided for engagement purposes.
  • Project & Engagement Data: Business requirements, design artifacts, specifications, source code, technical documentation, and other materials you share with us during the course of a project.
  • Communications & Documentation: Contracts statements of work, support tickets, emails, chat messages, and other correspondence.
  • Website & Usage Data: Technical information automatically collected from our website, such as IP address, browser type, device identifiers, and usage analytics.
  • Payment Information: Invoice and payment details, processed securely through trusted providers.

2. How We Use Your Information

We use collected information for purposes such as:

  • Delivering and managing consulting and development engagements.
  • Fulfilling contractual obligations and processing payments.
  • Communicating with you about projects, updates, and support requests.
  • Analyzing trends and improving our methodologies and tools.
  • Ensuring compliance with legal, contractual, and regulatory requirements.
  • Marketing and business development, where permitted by law.

3. Data, AI Use, and Confidentiality

  • Confidentiality of Client Data: All client data and project deliverables are treated as confidential by default. We do not make client projects publicly accessible.
  • AI and Data Use: We may use AI systems to assist in providing Services. Where appropriate, we may use anonymized or aggregated project data to enhance the performance, accuracy, and safety of our AI-driven delivery methods. We will never disclose identifiable client data for AI training without consent.
  • Consent-Based Improvements: If we seek to use aspects of your project as case studies, exemplars, or training resources, we will do so only with your explicit written consent.

4. Sharing of Information

We do not sell your personal data. We may share information only in the following circumstances:

  • Service Providers and Contractors: With trusted partners, subcontractors, and affiliates (including international affiliates such as 8base Colombia S.A.S.) under confidentiality agreements, to help us deliver Services.
  • Legal Obligations: When required to comply with laws, regulations, subpoenas, or court orders.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of company assets.
  • With Your Consent: When you direct or authorize us to share information.

5. Data Security

We implement technical, administrative, and organizational safeguards to protect information against unauthorized access, disclosure, or misuse. These measures include encryption, access controls, and adherence to industry standards (e.g., GDPR, HIPAA, SOC2-type controls where applicable). However, no online or offline system is completely secure.

6. Data Retention

We retain client and personal information only as long as necessary to fulfill engagements, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have rights under data protection laws, including:

  • The right to access, correct, or delete your personal data.
  • The right to restrict or object to processing.
  • The right to data portability.
  • The right to withdraw consent when processing is based on consent.
  • The right to lodge a complaint with a data protection authority.

To exercise these rights, contact us at legal@archielabs.com.

8. International Transfers

We may process and store information in the United States and other countries where we or our service providers operate, including Colombia. These locations may have different data protection laws than your home country. Where required, we implement safeguards such as contractual data protection clauses.

9. Children’s Privacy

Our Services are directed to business clients and are not intended for individuals under 18. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.

10. Changes to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through our website or via email. Please review this page periodically for the latest version.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: legal@archie.com.